Payment issues can be frustrating — let's troubleshoot together! Here are the most common causes and solutions:
1. Network issue: Try switching to a different network (e.g., mobile data) and retry
2. Corporate firewall: If you're on a company network, the firewall may be blocking the payment gateway — try using a personal network
3. 3D OTP verification incomplete: Check whether you received the bank's SMS verification code — payment cannot go through without completing verification
4. Credit card settings: Verify that your card isn't restricted for international transactions by contacting your card issuer
If none of the above resolves the issue, email support@macromicro.me with a screenshot of the error and we'll investigate further.
What to Do If Payment Fails When Subscribing with Credit Card or Paypal?
