As stated under "9. M-coin Usage Agreement" of our terms of service, "if you wish to terminate this contract and apply for a refund of the purchased M-coins, you should follow the website's procedure. Ensure you fill out the "Refund Application Form" correctly and attach the required documents (including but not limited to discount vouchers, bank account details, etc.) and send it to support@macromicro.me; otherwise, the refund cannot be processed.
Can I get a refund by giving back my M-coins?
